Privacy Policy for PharmaOne

Data Protection and Processing

The website PharmaOne processes and secures data that is collected in accordance with the General Data Protection Regulation (GDPR). Furthermore, data is processed on the basis of our PCI compliance declaration. The cookies from pharmaone.io on your device are valid for 24 hours.

GDPR Compliance

The GDPR regulates the handling of personal data, both private and public, within the European Union and also in non-EU countries in the European Economic Area. The data protection standard under the GDPR also applies to international registrations for a PharmaOne user account, as well as to authorization. You authorize us for this.

Data Collection

If you register for a PharmaOne user account, personal data or company-related data will be collected. When a physical contract is concluded, the data is also collected and stored at IONOS SE. When using Google Workspace, you can view the privacy policy on its website.

Third-Party Providers

In order to be able to realize the processes for your PharmaOne user account, we work together with third-party providers, which you can find on the website secpaid.com. Only a system-relevant exchange of the necessary data takes place here. The privacy policy can be found on the websites of the respective providers. The privacy policy can be found on the websites of the respective providers. For Google Workspace, please visit the corresponding website.

Customer Data

Customers who use PharmaOne for prescription orders or to submit prescriptions must also request the privacy policy of the telemedicine practice or pharmacy and separately consent to the storage of the personal data and health data collected by the telemedicine practice or pharmacy.

Data Retention

We maintain records of all identification information for five years after the termination of a business relationship; we maintain records of customer identity verification for five years after the record was created.

Data Security

We use strict procedures to ensure that only relevant information is shared and to protect the security and confidentiality of that information, for example by separating it from other company documents and records.

Your Rights

Under the GDPR, you have the right to access, rectify, erase, and restrict processing of your personal data. You also have the right to data portability and the right to object to processing. If you have any questions about your data rights, please contact us.